Dhwani, Director Kiwings, Delivering an orientation module on ‘Empathy Design’ at F&A show, 2018


Dhwani Swaminarayan, Director of Kiwings, delivered an hour’s orientation module on ‘Empathy Design’ to Fabrics and Accessories Trade show 2018 participants. She spoke about the importance of empathising with customer’s needs and latent needs while designing and developing products and services. ‘Creating the meaningful product is a way to success’ was presented very well by quoting multiple relevant examples, prevalent practices and activities.